Shipping policy

Digital Delivery

73smile offers digital resources, including PDF guidebooks, fillable forms and spreadsheets. No physical product is shipped with these downloads.

Purchasing and accessing your files

The Team Manager Playbook — British Columbia Edition is purchased through Payhip. Follow the instructions on the product listing and your purchase confirmation to access your files.

Physical shipping, parcel tracking and postal delivery times do not apply to this digital product.

Need help with a download?

Contact ridgelinestobreakers@gmail.com with your order reference and a description of the issue. Do not include payment card details or passwords. We aim to respond within three business days.

File requirements

Review the product listing for file formats and software requirements before purchasing. PDF form and spreadsheet functionality can vary by application and device.

For refund information, please review our Refund & Return Policy and the terms provided with your Payhip purchase.